Privacy Policy

FindPaws ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, activate a FindPaws NFC pet tag, or create a pet profile.

We may collect:

Account Information:

• Name
• Email address
• Password (encrypted)
• Contact phone number (optional)

Pet Information:

• Pet name
• Species and breed
• Age
• Medical information (optional)
• Profile photos
• Emergency contact details

Technical Information:

• IP address
• Browser type
• Device information
• Website usage data

Tag Scan Information:

When a FindPaws tag is scanned we may record:

• Time of scan
• Approximate location of scan
• Device type
• Number of scans

We use your information to:

• Provide and maintain FindPaws services
• Display pet profiles when tags are scanned
• Notify owners when a lost pet is located
• Improve our services
• Provide customer support
• Prevent fraud and misuse

We do not sell your personal information.

Information may be shared with:

• Service providers helping us operate the platform
• Payment processors
• Legal authorities when required by law

When a tag is scanned, only the information you choose to display publicly will be visible.

We retain personal information only as long as necessary to provide our services and comply with legal obligations.

Under UK GDPR you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability

To exercise these rights contact us at privacy@findpaws.co

We implement reasonable technical and organisational measures to protect your information.

However, no online system can be guaranteed 100% secure.

Our services are intended for individuals aged 18 or older.

We may update this policy from time to time. Changes will be posted on this page.

For privacy-related questions, contact privacy@findpaws.co